FULL NAMES: Ndu, Eugene Chigozie
DESIGNATION(S): Lecturer in Hospitality Management and Tourism
BRIEF PROFILE
Dr Eugene Ndu is a male citizen of Nigeria, a senior academic, a management consultant and a system cum organizational therapist. He holds a Bachelor of Science (B.Sc.) degree in Accounting, Post Graduate Diplomas (PGDs) in Management and Education, a Master of Business Administration (MBA) in Management, a Master of Science (M.Sc.) in Management; as well as a Doctor of Philosophy (Ph.D) in Management (with specialization in Production/Operations Management) all from the University of Port Harcourt.
Dr Ndu is a revered Fellow of the Institute of Policy Management Development (fIPMD), a member of the Operational Research Society of United Kingdom (mORSUK), a member of The Academy of Management Nigeria (mTAMN), a member of Hospitality and Tourism Management Association of Nigeria (mHATMAN), a certified Hospitality and Tourism Practitioner/Consultant. He is currently a Senior Lecturer in the Department of Hospitality Management and Tourism, Faculty of Management Sciences, University of Port Harcourt; with specialisation in Operations Research and Tourism Operations Management.
He is a well travelled conference speaker and participant; with some of his conference papers winning awards. He has equally received several awards and honors from respected institutions and organizations. He has published articles in learned journals (both national and international); some of which are accessible online or on special request. His research interests span through systems management, corporate performance, organisational effectiveness, tourism development, hospitality management, Tourism and Hospitality Information Systems, entrepreneurial development and human capital development. He is happily married with kids.
Areas of Specialization: Operations Management & Tourism
CONTACT DETAILS
MOBILE: 08033368600
E-MAIL: reformation2021@yahoo.com, eugene.ndu@uniport.edu.ng
OFFICE BLOCK/ADDRESS: Faculty of Management Sciences, Department of Management, University of Port Harcourt, Nigeria.
CONSULTING/VISITING TIME: BY APPOINTMENT
EDUCATIONAL BACKGROUND
2013-2018 University of Port Harcourt Rivers State
Ph.D Management (Production/
Operations Management)
2009-2013 University of Port Harcourt Rivers State
M.Sc Management (Production/
Operations Management)
2006-2009 University of Port Harcourt Rivers State
MBA Management
2007-2008 University of Port Harcourt Rivers State
PGD Education
2005-2006 University of Port Harcourt Rivers State
PGD Management
2002 – 2003 Alliance Francaise Rivers State
Certificat pour Les Debutants
1995 – 2000 University of Port Harcourt Rivers State
B.Sc Accounting
1984-1990 Holy Ghost College Owerri Imo State
Senior Secondary School
Certificate (SSCE)
1980-1984 Water-Side Primary School Imo State
Owerri, First School Leaving
Certificate (FSLC)
MEMBERSHIP OF PROFESSIONAL BODIES
July, 2019 Member, Operational Research Society of United Kingdom (mORSUK)
October, 2018 Member, The Academy of Management Nigeria (mTAMN)
July, 2018 Fellow, Institute of Policy Management Development (fIPMD)
May, 2016 Member, Hospitality and Tourism Management Association of Nigeria (mHATMAN)
May, 2016 Licensed Practitioner in the Hospitality and Tourism Industry.
August, 2016 Student Member, The Academy of Management Nigeria (MTAMN)
RESEARCH WORK DONE
January, 2018. Corporate Social Responsibility Practice and Corporate Performance of Selected Deposit Money Banks in Nigeria. By Amadi, J. A. & Ndu, E. C. International Journal of Advanced Studies in Economics and Public Sector Management, Vol.6, No. 1, pp 63 – 88. Available at http://www.internationalpolicybrief.org/journals/international-scientific-research-consortium-journals/intl-journal-of-economics-vol6-no1-january-2018
November, 2017 Corporate Social Responsibility and Profitability of Nigerian Banks: Implications for Service Delivery. By Amadi, J. A. and Ndu, E. C. International Organization of Scientific Research – IOSR Journal of Business Management, Vol. 19, No 11. Doi: 10.9790/487X-1911036475
September, 2017 Corporate Religion and Corporate Performance in Nigerian Higher Institutions of Learning. By Olu-Daniels, S. O & Ndu, E. C. ELixir International Journal of Organizational Behaviour, Vol. 11, No 6, pp 48308 – 48314. Available at http://www.elixirpublishers.com
August, 2017 Implications of Methodology and Study Setting Triangulation in Organizational Behaviour Research in Nigeria. By Olu-Daniels, S. O and Ndu, E. C., International Organization of Scientific Research – IOSR Journal of Humanities and Social Sciences, Vol. 22, No 8 Doi: 10.9790/0837-2208148090
December, 2016 Research Implications of Data and Theory Triangulation in Operations Research Investigations. By Ndu, E. C. and Eketu, C. A (PhD). Reiko International Journal of Social and Economic Research. December 2016. Vol.10, No 2a (Special Edition) pp 29-44. www.reikojournals.org
November, 2016 Corporate Religion and Performance of Manufacturing Firms in Rivers and Bayelsa States, Nigeria. By Ndu, E. C. and Sylva, W. International Journal of Innovative Research in Social Sciences and Strategic Management Techniques, Vol. 3 No2, pp 167-184
April, 2015 Cost-Benefit Analysis of Business Process Re-engineering. By Ndu, E. C. and Obiora, J. N. International Journal of Advanced Studies in Economics and Public Sector Management, Vol. 3, No. 1, pp. 68-80 www.internationalpolicybrief.org
March, 2015 Product Design and Organizational Effectiveness in the Port Harcourt Hospitality Industry. By Ndu, E. C. and Ademe, Doris Thompson. Reiko International Journal of Social and Economic Research. March 2015. Vol. 8, No. 1, pp. 97-107. www.reikojournals.org
September 2013 The Use of Soft Systems Methodology (SSM) in Evaluating the Tourism Industry in Nigeria: Prospects and Challenges. By Umoh, G. I. and Ndu, E. C. International Journal of Business and Business Management Review. September 2013. Vol. 1, No. 3, pp. 111-127, www.ea-journals.org
March, 2018 Spiritual Quality of Tourist Sites and Economic Sustainability in Nigeria: A Structural Equation Modelling Analysis. By Ndu, E. C. & Ukoha, O. Business and Finance Journal of Contemporary Research, 8(1), 63-84.
December, 2017 Conserving Intangible Culture for Inbound Tourism: Focus on Kalabari Community, Rivers State, Nigeria. By Ndu, E. C. & Okere, R. S., Unihez Journal of Contemporary Research, 7(1), 108-123.
June, 2017 Managerial Skills Development and Organizational Profitability of Manufacturing Firms in Port Harcort. By Ndu, E. C. and Alaboemi, P. FUO Journal of Business and Finance Vol. 7, No 2, pp 239-254. Published by Directorate of Entrepreneurship Federal University Otueke, Bayelsa State, Nigeria. www.fuojournals.net
June, 2017 Inventory Control and Performance of Cement Manufacturing Companies in Nigeria. By Opusunju, M. I. and Ndu, E. C. West African Journal of Business and Management Sciences (Nigerian Edition), Vol. 6, No 2, pp 123-133. Published by Faculty of Business Administration, Imo State University, Owerri. www.imsubiznessjournals.net
June, 2017 Impact of Globalization on Environment and Local Economies. By Ndu, E. C. and Amah, E. Journal of Business and Economy, Vol. 9, No2, pp 151-169. Published by Department of Accounting, University of Port Harcourt. www.uniportjab.net
April, 2017 Tangible Culture and Inbound Tourism: Lessons from Kalabari Community of Rivers State, Nigeria. By Ndu, Eugene C. Asiegbu, Ucheoma A. and Okere, Reward s. Published in Journal of Hospitality and Tourism, 2016
March, 2017 Operations Control Systems and Entrepreneurial Success in Hotel Industry by Ndu, E. C. and Onuoha, B. C. International Journal of Hospitality, Leisure and Tourism, vol.1, No 1, pp 147-159. Published by the Department of Hospitality Management and Tourism, University of Port Harcourt.
March, 2017 Game Theory and Investment Decision Making in the Port Harcourt Tourism Industry. By Ndu, E. C and Anyanwu, S. A. C. (PhD). Journal of Management and Social Sciences, Vol.6, No1, pp 89-102. Published by Hezekiah University. www.unihezjournal.org
December, 2016 The Relevance of Sensitivity Analysis in the Investment Decision Making of Port Harcourt Investment Houses: An Empirical Investigation By Ndu, E. C. and Anyanwu, S. A. C (PhD). Journal of Management and Social Sciences, Vol. 5, No1, pp 254-270. Published by Rhema University. www.rhemauniversityjournals.net
December, 2016 Facility Location and Corporate Effectiveness of Hotels in Port Harcourt By Ndu, E. C. West African Journal of Business and Management Sciences (Nigerian Edition), Vol. 6, No 1, pp 117-130. Published by Faculty of Business Administration, Imo State University, Owerri. www.imsubiznessjournals.net
February, 2016 Family Business and succession Planning. By Onuoha, B.C (Professor), Oshi, J. E. O and Ndu, E. C. Chapter Contribution in Fundamentals of Entrepreneurship and Small Business Management. Edited by B. Onuoha and S. Egbe. Published by University of Port Harcourt Press.
September, 2014 The Role of Mission Statement in Strategic Marketing Planning: An Assessment and Validation. By Ndu, E. C., Ifionu, E. P. and Ademe, D. T. West African Journal of Business and Management Sciences, September 2014 (Special Edition). Vol. 3 No. 2A, pp. 196-204. www.imsubiznessjournals.org
June, 2013 Challenges of Managing in the Nigerian Hospitality Industry: A study of selected hotels in Port Harcourt. By Ndu E. C. Journal of Management Sciences, Vol. 1, No 1, University of Port Harcourt.
November, 2011 Creativity, Innovation and Workplace Success by Ndu, E. C. and Obiyo, B. C. Journal of the Faculty of Business Studies, 2011. Vol. 2, No. 1 & 2, pp.387-394
July, 2010 Impact of Emotional Intelligence in Human Resources Management: The Nigerian Experience by Nwuche, C. A & Ndu, E. C. Journal of Business Studies, 2010.Vol. 12, No.2, pp.177-187.
October, 2018 System Quality and Economic Sustainability of Nigerian Tourist Sites: A Leadership Challenge for Operations Managers. By Ndu, Eugene Chigozie (PhD) and Umoh, Godwin Ikpe (Professor).
September, 2018 Risk-taking Competence and Social Sustainability in Nigerian Oil and Gas Industry: An Operations Management Challenge. By Ndu, Eugene Chigozie (PhD) and Olu-Daniels, Sunday Olugbenga.
August, 2018 Proximity to Customers as a Dimension of Facility Location and Corporate Effectiveness of Port Harcourt Hotels. By Ndu, Eugene Chigozie (PhD) and Anwuri, Patience Nwokego (PhD)
December, 2009 Human Capital Development and Corporate Performance: A study of Selected Construction Companies in Rivers State. An Unpublished MBA Thesis at Management Department, University of Port Harcourt.
June, 2009 Perceived Role of Instructional Materials in the Teaching and Learning of Mathematics in Obio-Akpor Local Government Area of Rivers State. An Unpublished PGDE Thesis at Institute of Education, University of Port Harcourt.
January, 2004 The Servant Leadership Model in Churches. Unpublished Diploma Project Submitted to the Charismatic School of Ministry, Owerri.
December, 2000 Financial Management in Churches: A Case study of Charismatic Renewal Ministries, Rivers State Chapter. An Unpublished B.Sc Project in Accounting Department, University of Port Harcourt.
CONFERENCES/WORKSHOPS ATTENDED
April, 2019 Workshop on 21st Century Teaching and Learning Skills. Organized by Centre for Higher Education Studies, University of Port Harcourt.
October, 2018 12th Annual Conference of The Academy of Management Nigeria (TAMN); which held at Nile University, Abuja. Theme: Leadership, Security and National Development.
August, 2018 National Conference on “Institutional Restructuring and Reforms for National Development”. Organized by the Faculty of Management Sciences, University of Port Harcourt.
July, 2018 Workshop on “Quality Assurance in Higher Education Institutions” Organized by the Quality Assurance/Quality Control and SERVICOM Unit of the University of Port Harcourt.
April, 2018 “Conference for Emerging Entrepreneurs” At the Emerald Energy Institute, University of Port Harcourt. Theme: Workshop for Entrepreneurial Excellence. Organized by USA Consulate General, Lagos.
November, 2017 “National Economic Recovery and Strategic Development Conference, Abuja” Organized by International Institute for Policy Review and Development Strategies (IIPRDS).
October, 2017 “Service Delivery for a New Nigeria” 11th Annual Conference of. The Academy of Management Nigeria – Awka, 2017.
May, 2017 “Enhancing Human Capital Development through Multi-Disciplinary Research” Rumuola, Port Harcourt. Organized by Fortress Educational and Consultancy Services Limited.
May, 2017 “A Two Day Grant Winning Proposal Writing Workshop” Organized by the Faculty of Management Sciences, University of Port Harcourt
October, 2016 “4th African Entrepreneurship and Economic Development Conference, Kaduna. Organized by African Research Council for Sustainable Development.
October, 2016 “Diversity Management for National Development”. 10th Annual Conference of The Academy of Management Nigeria – ‘Zaria 2016’
October, 2016 “Innovation and Creativity in Tourism and Hospitality” Organized by Hospitality and Tourism Management Association of Nigeria.
July, 2016 “How to Start and Grow your own Business in a Depressed Economy” Organized by Fresh Grace Business Fellowship, Port Harcourt.
April, 2014 “Gaining Competitive Edge through Strategic Human Resource Management” Organized by the University of Port Harcourt Business School, Port Harcourt.
July, 2012 “Entrepreneurial Workshop/Conference on the Effective Accounting Officer in the Current Financial Challenges” organized by the Entrepreneurial Centre, University of Port Harcourt.
CONFERENCE PAPERS PRESENTED
October, 2018 System Quality and Economic Sustainability of Nigerian Tourist Sites: A Leadership Challenge for Operations Managers. By Ndu, Eugene Chigozie (PhD) and Umoh, Godwin Ikpe (Professor). Presented at the 12th Annual Conference of the Academy of Management Nigeria (TAMN), Nile University Abuja; with the theme “Leadership, Security and National Development”.
October, 2018 Risk-taking Competence and Social Sustainability in Nigerian Oil and Gas Industry: An Operations Management Challenge. By Ndu, Eugene Chigozie (PhD) and Olu-Daniels, Sunday Olugbenga. Presented at the 12th Annual Conference of the Academy of Management Nigeria (TAMN), Nile University Abuja; with the theme “Leadership, Security and National Development”.
October, 2018 Proximity to Customers as a Dimension of Facility Location and Corporate Effectiveness of Port Harcourt Hotels. By Ndu, Eugene Chigozie (PhD) and Anwuri, Patience Nwokego (PhD). Presented at the 12th Annual Conference of the Academy of Management Nigeria (TAMN), Nile University Abuja; with the theme “Leadership, Security and National Development”.
November, 2017 “Corporate Social Responsibility Practice and Corporate Performance of Selected Banks in Nigeria” by Amadi, J. A. and Ndu, E. C. Being a Conference Paper Presented at the National Economic Recovery and Strategic Development Conference, Abuja. Organized by International Institute for Policy Review and Development Strategies (IIPRDS) with the Theme – Nigeria Economic Recovery and Growth Plan, 2017 – 2020: Issues, Challenges and Prospects for Successful Implementation.
October, 2017 “Corporate Social Responsibility and Profitability of Nigerian Banks: Implications for Service Delivery” Being a Conference Paper presented by Amadi, J. A. and Ndu, E. C. at the 11th Annual Conference of The Academy of Management Nigeria (TAMN) – “Awka 2017”, with the Theme – Service Delivery for a New Nigeria.
May, 2017 “Managerial Skills Development and Organizational Profitability of Manufacturing Firms in Port Harcourt”. By Ndu, E. C. and Alaboemi, P. Being a Conference Paper Presented at the 3rd Annual Human Resource Development Conference, Port Harcourt, with the Theme – Enhancing Human Capital Development through Multi-Disciplinary Research. Organized by Fortress Educational and Consultancy Services Limited.
October, 2016 “Corporate Religion and Performance of Manufacturing Firms in Rivers and Bayelsa States, Nigeria” By Ndu, E. C. and Sylva, W. Being a Conference Paper Presented at the 4th African Entrepreneurship and Economic Development Conference, Kaduna. Organized by African Research Council for Sustainable Development in Collaboration with University of Oxford.
October, 2016 “Managing the Diverse Intangible Culture of Nigeria for Inbound Tourism: Focus on the Kalabari Community of Rivers State”. Being a Conference Paper presented by Ndu, E. C. and Ademe, D. T. at the 10th Annual Conference of The Academy of Management Nigeria (TAMN) – “Zaria 2016”.
October, 2016 “Tangible Culture Conservation and Inbound Tourism: Lessons from the Kalabari Community of Rivers State” Being a Paper Presented at the 10th National Conference of Hospitality and Tourism Management Association of Nigeria (Owerri, 2016).
July, 2016 “How to Start and Grow your own Business in a Depressed Economy”. Being a Paper Presented at the Inaugural Conference of Fresh Grace Businessmen Fellowship, Port Harcourt.
AWARDS / HONORS RECEIVED
August, 2018 Award of Honour from International Leadership Club (ILC), University of Port Harcourt in Recognition of Contributions to the Growth of the Association.
July, 2018 Award of Fellowship of the Institute of Policy Management Development for Eminent achievements in the field of Human Endeavours through the Application of Policy Management Principles, Dedication and Commitment to Efficient Service Delivery and Demonstration of the Virtues of Professional Excellence and Selfless Service to Humanity and National Development.
November, 2017 Award of Recognition from National Association of Hospitality Management and Tourism Students (NAHOMATS) University of Port Harcourt in Recognition of Contributions to the Growth of the Association.
October, 2016 Best Paper Presentation Award to Ndu, E. C. and Sylva, W. for their Conference Paper Titled “Corporate Religion and Performance of Manufacturing Firms in Rivers and Bayelsa States, Nigeria” which was Presented at the 4th African Entrepreneurship and Economic Development Conference, Kaduna. Organized by African Research Council for Sustainable Development in Collaboration with University of Oxford.
September, 2016 Award of Honour from National Association of Hospitality Management and Tourism Students (NAHOMATS) University of Port Harcourt, in Recognition of Contributions towards the Growth of the Association.
July, 2016 Award of Recognition for Star Paper Presentation By the Fresh-Grace Business Fellowship at their Inaugural Conference which held at Port Harcourt.
September, 2015 Award of Excellence from National Association of Hospitality Management and Tourism Students (NAHOMATS) University of Port Harcourt Chapter, in Recognition of Contributions to the Growth of the Department of Hospitality Management and Tourism, University of Port Harcourt
PROFESSIONAL EXPERIENCE
2016 University of Port Harcourt Entrepreneurial Centre.
Position Visiting Lecturer
Job Description: Development and Teaching of Assigned Courses, Grading of Students’ Scripts and Supervision of Practical Sessions.
2014 University of Port Harcourt Business School.
Position Visiting Lecturer
Job Description: Development and Teaching of Assigned Courses, Grading of Students’ Scripts and Supervision of Thesis.
2011 University of Port Harcourt
Position: Lecturer (Pensionable Appointment)
Department of Hospitality Management and Tourism
Faculty of Management Sciences.
Job Description: Research, Teaching and Grading of Under- Graduate/Post-Graduate Students’ Scripts, Supervision of Projects/Thesis, and Community Service.
April 2005-July 2005 Showers Information Technology Ltd., Port Harcourt
32B Aba Road, Port Harcourt
Position: Executive Accountant
Job Description: Manual and Electronic Management/Maintenance of
Financial Records using Peachtree and Excel Software Technology. Payment and Reception of Cash from Clients. Payment of Staff Salary and Proffering of Financial Advice to Management.
2001-2005 Charismatic Renewal Ministries Inc. (Glory Centre)
Tom Ogbuji Road, Off UST Roundabout, Port Harcourt
Position: Secretary/Administrative Officer
Job Description: General Administration; Development and Maintenance of Minutes of Proceedings of Board Meetings; Direct Assistance to the Pastor in Terms of Preaching and Organization; Facilitation, Planning and Execution of International/ Local Youth Empowerment Conferences; Scrutinizing Financial Records and Proffering of Financial Advice.
Position: Visiting Lecturer.
1998 – 2011 Winners International Academy.
19 Agarnorlu Street, Mgbuoba Port Harcourt.
Position: Part –Time Teacher
Job Description: Teaching and Instruction of Students in French Language Both at Senior Secondary School (SSC) and Junior Secondary School (JSS) Levels; Grading Students’ Scripts in French Language. Review and Development of French Curriculum for Primary and Secondary Schools; Preparation of Students for External Examinations like Junior Secondary Certificate Examination (JSCE) and Senior Secondary Certificate Examination (SSCE); Preparation of Students for Social Activities like Songs, Drama and Dance in French.
1992 – 2004 Maranatha Catering Services, 73 Market Road Oyigbo,
Rivers State.
Position: Managing Director/Chief Executive Officer
Job Description: Strategic Management of the Enterprise, Development of Marketing Plans, Standard Operating Procedures (SOPs), Budgeting, Production/Operations Control.
COURSES TAUGHT
2018 – 2019 Production/Operations Management
Principles of Management
Negotiation, Mediation and Conflict Management
Introduction to Hospitality and Tourism Management
Seminar in Project Writing
2017 – 2018 Production/Operations Management
Principles of Management
Fundamentals of Entrepreneurship
Negotiation, Mediation and Conflict Management
Recreation / Tourism Attraction Management
Community Service
2016 – 2017 Production/Operations Management
Principles of Management
Introduction to Tourism and Hospitality Management
Business Statistics l and II
Fundamentals of Entrepreneurship
Negotiation, Mediation and Conflict Management
Community Service
2015 – 2016 Introduction to Tourism and Hospitality Management
Nigerian Tourism and Hospitality Industry
Business Communication
Business Statistics I
Business Mathematics I
Production/Operations Management
Ethics in Hospitality and Tourism
Principles of Management
Catering Services
Food and Beverage Service
Fundamentals of Entrepreneurship
2014 – 2015 Tourism Planning and Development
International Tourism Management
Nigerian Tourism and Hospitality Industry
Business Mathematics II
Management Information System
Production/Operations Management
Principles of Management
Fundamentals of Entrepreneurship
2013 – 2014 Business Statistics I
Business Statistics II
Business Mathematics II
Management Information System
Production/Operations Management
Quantitative Methods/Business Statistics
Principles of Management
Fundamentals of Entrepreneurship
Food and Beverage service
2012 – 2013 Business Statistics I
Business Statistics II
Fundamentals of Entrepreneurship
Management Information System
Principles of Management
2011 – 2012 Business Statistics I
Business Statistics II
Production/Operations Management
Principles of Management
PROJECT SUPERVISION
November, 2018 Examined Thirty Undergraduate Projects as External Examiner to National Open University of Nigeria (NOUN) Port Harcourt Study Center.
2017 – 2018 Supervised Ten Undergraduate Students in the Department of Hospitality Management and Tourism, University of Port Harcourt.
2016 – 2017 Supervised Six Undergraduate Students in the Department of Hospitality Management and Tourism, University of Port Harcourt.
2015 – 2016 Supervised Ten Undergraduate Students in the Department of Hospitality Management and Tourism, University of Port Harcourt.
2014 – 2015 Supervised Four Undergraduate Students in the Department of Hospitality Management and Tourism, University of Port Harcourt.
APPOINTMENTS
February, 2019 Appointment as Member, Committee on Research and Publications; Faculty of Management Sciences, University of Port Harcourt.
February, 2019 Appointment as Chairman, Sub-Committee on Faculty Seminar; Faculty of Management Sciences, University of Port Harcourt.
March, 2018 Staff Adviser, Impact Leaders Club, University of Port Harcourt Chapter.
October, 2016 Quality Assurance / Quality Control Officer, Faculty of Management Sciences, University of Port Harcourt.
October, 2016 Departmental Representative Central Community Service Unit, University of Port Harcourt.
April, 2016 Chairman, Departmental NUC Accreditation Committee on Facilities, (Including Library, Classrooms, Offices, Furniture and Facilities.
February. 2016 Member, Faculty of Management Sciences (University of Port Harcourt) Committee on the Review of Departmental Committee’s Report on the Investigation of Alleged Unethical Practice by a non – Teaching Staff of Accounting Department.
October, 2015 Chairman, Publicity Sub-Committee of the Departmental Public Lecture Local Organizing Committee.
October, 2015 Chairman, Local Organizing Committee on Departmental Public Lecture of the Department of Hospitality Management and Tourism, University of Port Harcourt.
August. 2015 Member, Department of Hospitality Management and Tourism’s Kitchen, Restaurant/Bar Management Committee.
November. 2014 Chief Staff Adviser, National Association of Hospitality Management and Tourism Students (NAHOMATS), University of Port Harcourt
October, 2014 Member Faculty of Management Sciences (University of Port Harcourt) Committee on Sale of Books.
October. 2014 Member, Faculty of Management Sciences (University of Port Harcourt) Information Communication Technology (ICT) Committee.
October. 2014 Patron, Faculty of Management Sciences Students Association (FAMSSA), University of Port Harcourt.
January. 2014 Member, Faculty of Management Sciences (University of Port Harcourt) Seminar Committee.
March, 2013 Member, Faculty of Management Sciences (University of Port Harcourt) Fund Raising Committee.
PROMOTIONS
October, 2018 Promoted to the Rank of Senior Lecturer in the Department of Hospitality Management and Tourism, Faculty of Management Sciences, University of Port Harcourt.
October, 2014 Promoted to the Rank of Lecturer I in the Department of Hospitality Management and Tourism, Faculty of Management Sciences, University of Port Harcourt.
March, 2013 Confirmation of Appointment to Retirement Age as a Bona-fide Staff of the University of Port Harcourt under the Auspices of the Federal Republic of Nigeria.
July, 2011 Review of Status from Graduate Assistant to Lecturer II
OTHER ACTIVITIES
1996 Till Date Clergyman and Conference Speaker; Actively involved in Youth Empowerment Seminars, Life Skills, Moral Development, Academic Success, Creativity and Innovation; An Astute counsellor on relationships, marriage and sex; Currently, the Senior Pastor of Commonwealth Assembly, Port Harcourt.
1994 Till Date Caterer and Events Manager; Actively involved in Skills Acquisition Trainings and Community Development Programmes.
REFEREES
Professor of Organizational Behaviour
and Human Resources Management.
6th Vice Chancellor,
University of Port Harcourt.
Professor of Operations Management/Operations Research
Department of Management
Faculty of Management Sciences
University of Port Harcourt.
Professor of Industrial Chemistry
Department of Pure and Industrial Chemistry
Faculty of Science
University of Port Harcourt.
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ABSTRACTS OF PUBLICATIONS
S/N | ARTICLE TITLE & Author(S) | ABSTRACT | Publication Outlet |
1. | Spiritual Quality of Tourist Sites and Economic Sustainability in Nigeria: A Structural Equation Modelling Analysis. By Ndu, E. C. & Ukoha, O. (2018) | The spiritual quality of tourist sites is beginning to garner attention as an important feature of contemporary tourism. How this relates to economic sustainability in Nigerian tourist sites is the major thrust of this study. To achieve this, spiritual quality was structurally modelled with four formative constructs – Serenity, Natural beauty, Wellness and Self-improvement; which were equated to economic sustainability. The ensuing four hypotheses and sundry analyses were performed via the aid of IBM SPSS Amos version 21.0 at a significant level of 0.05. Using a sample of 328 respondents (including tourist sites managers, visitor and residents) the researchers found that there is a strong positive relationship between the dimensions of spiritual quality and economic sustainability. Thus, it was concluded that ensuring the functionality of the spiritual quality component of tourist sites will help to boost the overall quality of the service offerings of the sites; thereby improving their economic sustainability. Hence, to achieve economic sustainability in Nigerian tourist sites, there is need to ensure the existence and functionality of the spiritual quality component of the sites based on the customers’ expectation. It is also necessary to maintain and improve upon the spiritual quality enhancing facilities of the tourist sites; so they can continue to be relevant in achieving the desired purposes. In doing these, tourist sites owners and operators should pay more attention to Natural beauty and Self-improvement aspects of the predictor construct because they were proven to have stronger predictive potential on economic sustainability.
Keywords: Natural Beauty, Self-improvement, Serenity, Wellness. |
Business and Finance Journal of Contemporary Research, Vol. 8, Issue 1, pages 63-84. |
2. | Corporate Social Responsibility Practice and Corporate Performance of Selected Deposit Money Banks in Nigeria. By Amadi, J. A. & Ndu, E. C. (2018) | This paper sought to establish the relationship between corporate social responsibility (CSR) and profitability of Nigerian banks. Corporate philanthropy was used as the only dimension of CSR while profit after tax (PAT) was used to measure profitability. Using data from annual reports of five topmost banks in Nigeria (FBN, Zenith Bank, GTbank, UBA and Access bank); and the ordinary least square regression technique for data analysis, it was found that there is positive and significant relationship between CSR and Profitability. Based on this, it was concluded that banks in Nigeria can improve their profitability through improved CSR practices. The study recommended that banks should view CSR as a means of achieving some corporate objectives such that CSR practices should be properly integrated into their operations; they should not limit their CSR practices to corporate philanthropy alone; regulatory bodies should be empowered to maintain international standards; they should develop proper framework for implementation of CSR programmes so as to execute programmes that have direct bearing on the needs of the people.
Keywords: Corporate Performance, Corporate Philanthropy, Ethical Responsibilities, Profitability, Profit tax after, Stakeholder theory. |
International Journal of Advanced Studies in Economics and Public Sector Management, Vol.6, No. 1, pp 63 – 88. Available at http://www.internationalpolicybrief.org/journals/international-scientific-research-consortium-journals/intl-journal-of-economics-vol6-no1-january-2018 |
3. | Corporate Social Responsibility and Profitability of Deposit Money Banks in Nigeria: Implications for Service Delivery” By Amadi, J. A. and Ndu, E. C. (2017). | This paper sought to establish the relationship between corporate social responsibility (CSR) and profitability of Nigerian banks; as well as its implications for service delivery (SD). Corporate philanthropy was used as the only dimension of CSR; while profit after tax (PAT) was used to measure profitability. Using data from annual reports of five topmost banks in Nigeria (FBN, Zenith Bank, GTbank, UBA and Access bank); and the ordinary least square regression technique for data analysis, it was found that there is positive and significant relationship between CSR and Profitability; with far-reaching implications for SD. Based on this, it was concluded that banks in Nigeria can improve their profitability and SD through improved CSR practices. The study recommended that banks should view CSR as a means of achieving some corporate objectives such that CSR practices should be properly integrated into their operations; they should not limit their CSR practices to corporate philanthropy alone; regulatory bodies should be empowered to maintain international standards; they should develop proper framework for implementation of CSR programmes so as to execute programmes that have direct bearing on the needs of the people.
Keywords: Corporate Performance, Corporate Philanthropy, Ethical Responsibilities, Profitability, Profit tax after, Stakeholder theory. |
International Organization of Scientific Research – IOSR Journal of Business Management, Vol. 19, No 11. Doi: 10.9790/487X-1911036475 |
4. | Conserving Intangible Culture for Inbound Tourism: Focus on Kalabari Community, Rivers State, Nigeria. By Ndu, E. C. & Okere, R. S. (2017). | Nigeria is a country of diverse socio-cultural heritage (especially intangible culture) capable of growing her economy when properly conserved and marketed. Using this paper, the authors explored the relationship between Intangible Culture Conservation (ICC) and Inbound Tourism (IT). It stressed the need for Nigeria to diversify her revenue base to include tourism which has been recognized as a major source of foreign earnings. It focused on how the rich and diverse intangible cultural heritage of Nigeria can be effectively managed for economic diversification and growth. Two research questions guided the study; while it was hypothesized that ‘there is no significant relationship between ICC and positive inbound tourism (PIT)’, as well as between ICC and negative inbound tourism (NIT)’. Due to the richness of her culture, the Kalabari community was chosen for the study; and a sample of 399 respondents was randomly selected using the Taro Yamane formula. Data was generated both from the primary and secondary sources using a questionnaire and interview sessions. Frequency and percentages were used to analyze the data; while the hypotheses were tested using Spearman’s rank order correlation(s) technique aided by the Statistical Package for the Social Sciences (SPSS) version 20.0. The result showed a high positive and significant relationship between ICC and PIT and a low positive but significant relationship between ICC and NIT. It was concluded that ICC when properly managed and marketed can boost IT and grow the economy. The study recommended proper diversification of the Nigerian economy especially conservation of her intangible cultures for improved revenue generation and socio-economic growth.
KEYWORDS: Culture Management, Economic Diversification, Socio-economic Growth, Tourism Development and Tourism Promotion.
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Unihez Journal of Contemporary Research, Vol. 7, Issue 1, pages 108-123. |
5. | Implications of Methodology and Study Setting Triangulation in Organizational Behaviour Research in Nigeria. By Olu-Daniels, S. O and Ndu, E. C. (2017) | The implications of methodology and study setting triangulation in organisational behaviour (OB) were explored in this study. Triangulation continues to be a subject of interest amongst researchers; especially in OB. This paper identified six implications for OB research; some of which include – acceptable methodology as a pre-condition; triangulation as an “outside the window” contrivance; triangulation as a promoter of research findings validity; and that the expend of cost and time will be more than compensated for by the resultant acceptability and validity of the research findings. It was concluded that the choice of methods for carrying out OB research has a telling effect on the acceptability and validity of the findings, stressing the need for triangulation. Consequently, it was recommended that OB research can be enhanced through improved methodological triangulation. This can be achieved with a diligent examination of the current trends in OB research and applying same.
Keywords: Generalizable outcomes, Interdisciplinary triangulation, Outside-the-window considerations, Research validity, Robust outcomes. |
International Organization of Scientific Research – IOSR Journal of Humanities and Social Sciences, Vol. 22, No 8 Doi: 10.9790/0837-2208148090 |
6. | Impact of Globalization on Environment and Local Economies. By Ndu, E. C. and Amah, E. (2017). | This paper investigated the impact of globalization on environment and local economies with particular reference to Nigeria. The purpose was to evaluate the impact of globalization on environmental pollution in Nigeria; as well as analyze the impact of globalization on gross domestic product (GDP) growth rate in Nigeria. It was hypothesized that globalization has no impact on environmental pollution in Nigeria; and that globalization has no impact on the GDP growth rate in Nigeria. Using secondary data obtained from the CBN statistical bulletin and econometric model analysis, it was found that trade openness, and population growth have significant and positive effective on the environment, while foreign direct investment and population growth rate have positive impact on Nigeria’s economy; though the effect is not significant in influencing economic growth. The study concluded that globalization does not have significant positive impact on the environment and economic growth of Nigeria. It has only contributed to worsening both the environment and economy of Nigeria. Therefore, the study recommended that the government should take proactive measures to curtail these negative effects of globalization such as diversifying the economy from a mono and oil dependent economy; value re-orientation of the citizenry so as to discourage them from consumption of foreign goods at the expense of locally made goods; and as well enforce laws that will protect and sustain the environment.
Keywords: Environmental Pollution, Foreign Direct Investment (FDI), Globalization Gross Domestic Product (GDP), Population Growth Rate, Trade Openness |
Journal of Business and Economy, Vol. 9, No2, pp 151-169. Published by Department of Accounting, University of Port Harcourt. www.uniportjab.net |
7. | Corporate Religion and Corporate Performance in Nigerian Higher Institutions of Learning. By
Olu-Daniels, S. O & Ndu, E. C. (2017).
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The impact of corporate religion (CR) on corporate performance (CP) in higher institutions of learning in Nigeria was explored in this study. The accessible population was narrowed down to the federally owned universities in South-South region of Nigeria. Specifically, the study sought to ascertain the role of CR in causing improvements in CP measuring indices of efficiency and effectiveness. This gave rise to two hypotheses – there is no significant relationship between CR and the measures of CP: efficiency and effectiveness. Using a questionnaire designed by the researchers for the study, three hundred and eight (308) respondents were sampled. Data was analysed descriptively using means and standard deviation techniques. While the “Spearman Rank Order Correlation Coefficient” was used in testing the hypotheses. The study discovered direct and significant relationships between CR and each of the two measures of CP examined in the study. These findings confirmed / validated many earlier studies in these respects, albeit contradicting the views of the existential schools of thought. The study concluded that CR has a direct positive impact on efficiency and effectiveness in Nigerian higher institutions of learning. Based on the conclusions, the study recommended the injection of the spirit of CR in Nigerian higher institutions of learning so as to enhance their efficiency and effectiveness. There is a compelling need for reducing the level and number of disruptions experienced in Nigerian higher institutions of learning so that the institutions can be viewed as being corporately responsible. There is also need to have values that are shared among all strata of the institution’s hierarchy; values that are simple but strongly formulated and disseminated.
Keywords: Brand Religion Brand, Corporate image, Efficiency, effectiveness, Shared values. |
ELixir International Journal of Organizational Behaviour, Vol. 11, No 6, pp 48308 – 48314. Available at http://www.elixirpublishers.com |
8. | Inventory Control and Performance of Cement Manufacturing Companies in Nigeria. By Opusunju, M. I. and Ndu, E. C. (2017)
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This study evaluated the impact of inventory control on the performance of cement manufacturing companies in Nigeria. The study sought to find out how inventory (raw materials, work in progress and finished goods) enhances performance (sales volume). The problem of the study was that of inefficient and ineffective inventory control in the cement manufacturing companies in Nigeria. This has become a major threat to their performance leading to dwindling production and sales; declining customers’ loyalty and switching of customers to competitors; with the resultant effect of poor earnings. Five quoted cement companies in Nigeria formed the population; out of which 3 were chosen as the sample using the purposive sampling technique. The Ordinary Least Square regression model was adopted for the analysis. The findings revealed that inventory is statistically significant in achieving high performance. It also revealed that raw materials, work in progress and finished goods significantly contribute to high sales volume. The study therefore recommends that cement manufacturing companies in Nigeria should monitor and control their inventory levels (in terms of raw materials, work in progress and finished goods) efficiently; so as to maintain the right mix that can be used to achieve significant increases in sales volume.
Keywords: Inventory, raw material, work-in-progress, finished goods and sales volume |
West African Journal of Business and Management Sciences (Nigerian Edition), Vol. 6, No 2, pp 123-133. Published by Faculty of Business Administration, Imo State University, Owerri. www.imsubiznessjournals.net |
9. | Managerial Skills Development and Organizational Profitability of Manufacturing Firms in Port Harcourt. By Ndu, E. C. and Alaboemi, P. (2017). | This study focused on managerial skills development (MSD) and organizational profitability (OP) of manufacturing firms in Port Harcourt. The purpose was to establish if the dimensions of MSD had any relationship with OP. Three hypotheses guided the study. These hypotheses were tested using Spearman’s rank order correlation technique at a significant level of 0.05. Using a sample of 132 managers drawn from 12 companies, the researchers found that conceptual skills development and technical skills development have no significant relationship with profitability. Meanwhile a moderate significant relationship exists between human skills development and profitability. Based on this, it was concluded that in addition to MSD, other factors like economic, social, political, etc. contribute to determine the OP of manufacturing firms. Hence, the study recommended that Organizations should continue to encourage MSD programmes in spite of the perceived little influence it has on OP. In doing this, particular attention should be paid to HSD since the study has proven that it has the potential of boosting profitability. In addition to MSD, managers should equally be trained on information management skills. This will help them to proactively manage complexities in the business environment that are likely to impact negatively on the organization.
Keywords: Managerial skills development, Technical Skills, Human skills, Conceptual Skills, Performance, Profitability. |
FUO Journal of Business and Finance Vol. 7, No 2, pp 239-254. Published by Directorate of Entrepreneurship Federal University Otueke, Bayelsa State, Nigeria. www.fuojournals.net |
10. | Game Theory and Investment Decision Making in the Port Harcourt Tourism Industry. By Ndu, E. C and Anyanwu, S. A. C. (2017). | This paper examined the impact of game theory (GT) on investment decision making (IDM) in the Port Harcourt Tourism industry. The purpose was to establish if GT had any impact on IDM under conditions of uncertainty and risk. This gave rise to two research hypotheses which stated that GT has no significant impact on IDM under uncertainty as well as under risk. Data was generated from fifty-two top managers of ten tourism organizations in Port Harcourt through a questionnaire developed by the researchers; and analysed using the Spearman’s rank order correlation technique. The result showed that GT has a positive and significant impact on IDM under conditions of both uncertainty and risk. The study concluded that GT can be used to improve the quality of investment decisions.The implication of this is that game theoretic model can be used to maneuver the uncertainties and complexities that characterize investment decision making in the tourism industry. Thus, GT provides decision makers strategic options where competitive behaviors can be copied and modeled; and perceptibly help to reduce business risk. Based on these, the study recommended that organizations can use GT in making investment / strategic decisions both under conditions of uncertainty and risk. While doing this, they should beware of the likely choices and payoffs of other players who possibly will think ahead and take into account their strategy as well. This should call for flexibility of actions and plans in order to cushion the effect of such unfavorable decisions by competitors.
Keywords: Business risk, Competition, Uncertainty, Risk, Strategy, Strategic Decision Payoff. |
Journal of Management and Social Sciences, Vol.6, No1, pp 89-102. Published by Hezekiah University. www.unihezjournal.org |
11. | Operations Control Systems and Entrepreneurial Success in the Hotel Industry. By Ndu, E. C. and Onuoha, B. C (2017).
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This paper sought to establish the relationship between operations control systems (OCSs) and entrepreneurial success (ES) of hotels in Port Harcourt. The purpose was to ascertain if OCSs had any influence on two chosen measures of ES – Profitability and Market Share. It was hypothesized that there is no significant relationship between OCSs and the measures of ES. Using a sample of 102 top managers selected from 20 entrepreneurial hotels in Port Harcourt, data was gathered for the study and analyzed. It was found that there is a significant and positive relationship between OCSs and the measures of ES. It was concluded that OCSs can be used to ensure that day to day operations conform to established standards and objectives; so that outcome expectations can be met. This is however dependent on the antecedents of entrepreneurship and level of dynamism in the organization. Based on these, it was recommended that: hotels and hotelier entrepreneurs should use OCSs to determine their training and developmental needs; they should identify and establish OCSs that are peculiar to their needs and are flexible enough to adapt to environmental and operational changes; Hotels should endeavor to use trainings, competent leadership, motivation, discipline and even termination (where necessary) to ensure the effectiveness of their OCSs; In order to encourage the effectiveness of OCSs, hotels should use feedback mechanisms to regularly let employees know if their activities are in line with acceptable standards.
keywords: Effectiveness, Entrepreneurial Antecedents, Feedback Mechanisms, Management Control Systems, Market Share, Level of dynamism, Profitability. |
International Journal of Hospitality, Leisure and Tourism, vol.1, No 1, pp 147-159. Published by the Department of Hospitality Management and Tourism, University of Port Harcourt. |
12. | Facility Location and Corporate Effectiveness of Hotels in Port Harcourt By Ndu, E. C. (2016) | This study sought to examine the influence of facility location (FL) on corporate effectiveness (CE) of Hotel in Port Harcourt. The study was guided by three research questions and it was hypothesized that there is no significant relationship between the measure of FL (adequate security) and dimensions of corporate effectiveness (profitability, and customer retention).A sample of sixty-two managers was drawn from hotels in Port Harcourt using the cluster sampling technique. Spearman’s rank order correlation (Rho) was used in testing the hypotheses at 95% level of confidence. It was found that there is a very low positive and insignificant relationship between adequate security and profitability; and there is a moderate positive an significant relationship between adequate security and customer retention. Based on these, it was concluded that although some levels of relationship exist between FL and CE, care need to be taken in interpreting and implementing the result. Firms can use FL to improve their CE by paying attention to other factors that may influence CE alongside adequate security. Consequently, the study recommended that hotels should involve FL experts when carrying out site analysis. This will help to integrate factors that will enhance the quality of the final location decision. Hotels should collaborate with different businesses in their environment to provide an acceptable level of security.
Keywords: Corporate Objectives, Customer Retention, Employee Turnover, Hospitality Industry, Profitability and Security. |
West African Journal of Business and Management Sciences (Nigerian Edition), Vol. 6, No 1, pp 117-130. Published by Faculty of Business Administration, Imo State University, Owerri. www.imsubiznessjournals.net |
13. | The Relevance of Sensitivity Analysis in the Investment Decision Making of Port Harcourt Investment Houses: An Empirical Investigation By Ndu, E. C. and Anyanwu, S. A. C. (2016). | This paper investigated the relevance of sensitivity analysis (SA) in investment decisions (IDs). Its purpose was to identify the relevance (if any) of SA in IDs. Two research questions guided the study: “Is SA relevant in IDs”? and “What is the relevance of SA in IDs”? The study sample comprised twenty-six managers of thirteen investment houses in Port Harcourt; drawn through the judgmental sampling technique. The study adopted mean and standard deviation techniques to answer the research questions. The result showed that SA is relevant in IDs. The relevance stems from the fact that among other things, it helps the ID maker know the influence that variations in a specific parameter will have on proposed IDs; as well as help the ID maker to ascertain which parameters are the significant drivers of the ID model’s results. Based on these, it was concluded that SA is very important in IDs; and should be utilized to improve on the quality of IDs. It was recommended among other things that ID makers should always develop SA models to further analyse their IDs; and the outcome of such modelling should be used to make informed decisions.
KEYWORDS: Business Environment, Internal Rate of Return (IRR), Net Present Value (NPV), Pay Back Period (PPB), Risk and Uncertainties |
Journal of Management and Social Sciences, Vol. 5, No1, pp 254-270. Published by Rhema University. www.rhemauniversityjournals.net |
14. | Research Implications of Data and Theory Triangulation in Operations Research Investigations. By Ndu, E. C. and Eketu, C. A. (2016). | This paper sought to establish and validate the research implications of data and theory triangulation in operations research (OR) investigations. Two research questions and hypotheses guided the study. Using the descriptive survey design, with triangulated methodologies (Data and Theory) and a sample of 32 OR lecturers, the study found that: both data and theory triangulations have significant and far-reaching research implications in OR investigations. Based on these, it was concluded that data and theory triangulations are effective tools for OR investigations; and that no research effort in OR is complete without a measure of data and theory triangulation. Although the study may have been limited by the relative small sample size used, it highlighted some implications. These include among other things that, there is need for a ‘paradigm shift’ from the ‘hard core’ quantitative lining of most OR investigators to a triangulated paradigm. Hence the study recommended that OR investigators should endeavour to apply data and theory triangulation in their research efforts; they should view and practice triangulation (Data and Theory) as a modern global approach to research; data and theory triangulation techniques should first be studied and understood before applying them so as to avoid the possible drawbacks of their wrong application.
KEYWORDS: Cognitive Process, Fallibilism, Paradigm Shift, Research Methodology, Triangulation of Methodologies. |
Reiko International Journal of Social and Economic Research. December 2016. Vol.10, No 2a (Special Edition) pp 29-44. www.reikojournals.org |
15. | Corporate Religion and Performance of Manufacturing Firms in Rivers and Bayelsa States, Nigeria. By Ndu, E. C. and Sylva, W. (2016). | This study sought to establish how the spirit of corporate religion (CR) can be injected into African work organizations (A focus on Manufacturing firms) as a measure of improving efficiency and effectiveness. Two research questions were asked and answered. It was hypothesized that there is no significant relationship between CR and operational efficiency; and that there is no significant relationship between CR and overall effectiveness. Using a sample of seventy-five managers drawn from manufacturing firms in Rivers and Bayelsa States, it was found that there is a positive and significant relationship between CR and operational efficiency; and that there is a positive and significant relationship between CR and overall effectiveness. Based on this, it was concluded that, firms can use CR to improve their efficiency and effectiveness if they adopt the process steps itemized in the body of this work. Consequently, the study recommended that manufacturing firms should learn to articulate concise and well-defined visions; and as well develop corporate cultures that represent their desired values and beliefs; organizational members should be encouraged to own these visions and propagate them to the external environment so as to form a bond of integrated believers in their organization and reach brand heaven (brand religion brand); they should use the created brand heaven to achieve and strengthen their desired market position as well as a strategy for survival and improvement in operational efficiency and overall effectiveness.
Keywords: African Manufacturing Firms, Brand Heaven, Brand Religion Brand, Corporate Culture, Operational Efficiency and Overall Effectiveness. |
International Journal of Innovative Research in Social Sciences and Strategic Management Techniques, Vol. 3 No2, pp 167-184
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16. | Tangible Culture and Inbound Tourism: Lessons from Kalabari Community of Rivers State, Nigeria. By Ndu, Eugene C., Asiegbu, Ucheoma A. and Okere, Reward. S. (2016).
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This paper examined the role of Tangible Culture Conservation (TCC) in the enhancement of Inbound Tourism (IT); which has been acclaimed a major source of foreign earnings. It focused on how the rich and diverse cultural heritage of Nigeria can be efficiently harnessed for economic diversification and growth. Two research questions guided the study; while it was hypothesized that ‘there is no significant relationship between TCC and positive impact of IT’, and ‘there is no significant relationship between TCC and negative impact of IT’. Due to the richness of her culture, the Kalabari community was chosen for the study; and a sample of 399 was randomly selected using the Taro Yamane formula. Data was generated both from the primary and secondary sources using a questionnaire and relevant literature respectively. The Spearman rank order correlation (rho) aided the analysis which showed a high positive relationship between TCC and the positive impact of IT and a low positive relationship between TCC and the negative impact of IT. It was concluded that TCC when properly packaged and marketed can boost IT and grow the economy. The study recommended the resuscitation, development, conservation and promotion of the Nigerian cultures for greater economic benefits.
KEYWORDS: Cultural Heritage, Economic Diversification, Foreign Earnings, Culture Resuscitation, Culture Promotion and Tourism Export. |
Journal of Hospitality and Tourism Management HATMAN Journal, (2016). |
17. | Family Business and Succession Planning. By Onuoha, B.C (Professor), Oshi, J. E. O and Ndu, E. C. (2016)
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One of the greatest challenges facing family business is that of successfully transferring ownership from one generation to another. In some instances, healthy businesses are shut down when their owners become incapacitated or die. In many other instances, successors inherit healthy businesses but are forced into bankruptcy due toninability to pay inheritance taxes and other taxes. Problems could also arise when the interest of one family member does not align with other family members; or when the interests of the entire family members (especially succeeding members) and the business are not aligned. Moreso, ownership and business roles involve different and sometimes conflicting values, goals and actions. Hence, wrongful or inappropriate transfer of ownership among other things, has the potency of generating tension and unhealthy rivalry among family members. These underscore the importance of ownership transfer and succession planning in family businesses. To overcome this challenge, concepts like business exit planning, replacement planning, succession planning, ownership transfer etc., have been developed. Thus, this work focused on the essentials of ownership transfer and succession planning as it applies to family business. Emphasis was made on the general forms of business succession and ownership transfer processes in family business, succession challenges and how to handle them. | Chapter Contribution in Fundamentals of Entrepreneurship and Small Business Management. Edited by B. Onuoha and S. Egbe. Published by University of Port Harcourt Press |
18. | Cost-Benefit Analysis of Business Process Re-engineering. of Hotels in Port Harcourt. By Ndu, E. C. and Obiora, J. N. (2015). | This paper sought to ascertain the worthiness of Business Process Reengineering (BPR) in the Port Harcourt hotel industry. Drawing a sample of 156 registered 3-5star hotels in Port Harcourt Nigeria, it was hypothesized that there is no significant difference between the costs and benefits of BPR. Using the Z-test for the difference between means at a 0.05 level of significance, it was found that there is no significant difference between the costs and benefits of BPR, even though the benefits outweighed the cost. It was concluded that BPR may be a worthwhile exercise if it implemented with necessary precautions and perhaps supervision. That is to say that BPR is not an automatic means of achieving the benefits outlined in the study. Consequently, organizations that wish to use it to achieve significant increase in efficiency and effectiveness; reduce overhead cost; make jobs more meaningful; achieve flexibility and adaptation to the environment; business growth; quality service delivery; increased business strength and reliability; as well as achieve broadened scope of operations should first weigh the cost and sundry implications. It was recommended that BPR could be used to achieve these outcome benefits. However, care must be taken to ensure that necessary precautions are taken before embarking on the exercise. Such as preceding the process with strategic planning; placing the customer at the center of the reengineering effort; recourse to corporate culture; constant communication and feedback should; making the process to be owned throughout the organization; and setting up specific time frames for the exercise so as to avoid throwing the organization into a state of “limbo”.
KEYWORDS: Cost-effectiveness, Improved Efficiency, Re-thinking and Re-design. |
International Journal of Advanced Studies in Economics and Public Sector Management, Vol. 3, No. 1, pp. 68-80 www.internationalpolicybrief.org |
19. | Product Design and Organizational Effectiveness in the Port Harcourt Hospitality Industry. By Ndu, E. C. and Ademe, Doris Thompson (2015). | This empirical paper sought to establish the relationship between product Design (PD) (with product quality (PQ) as its sole dimension) and organizational effectiveness (OE), measured by profitability (P), Customer Retention (CR) and Employee Turnover (ET). Three research hypotheses guided the study – there is no significant relationship between PQ and P; there is no significant relationship between PQ and CR; there is no significant relationship between PQ and ET. Using the survey design method and a sample of 82 hotel managers for the analysis, the researchers found that: there is a significant and moderately positive relationship between PQ and P; there is a significant and strong positive relationship between PQ and CR; there is a significant and low negative relationship between PQ and ET. Based on these, it was concluded that PD influences OE. Consequently, it was recommended that hotels should continually design products that impact positively on corporate effectiveness; Corporate culture should include practices that discourage employee turnover; Employees that remain committed to their jobs even when products design place increased demand on them should be given some incentives to encourage them; hotels should be innovative and creative in their products and services so as to make them look attractive and qualitative to customers; and finally that hotels should continually get feedback from customers on the quality of their products/services so as to know what quality actually mean to them.
Keywords: Product design, product quality, organizational effectiveness, profitability, customer retention and employee turnover. |
Reiko International Journal of Social and Economic Research. March 2015. Vol. 8, No. 1, pp. 97-107. www.reikojournals.org |
20. | The Role of Mission Statement in Strategic Marketing Planning: An Assessment and Validation. By Ndu, E. C., Ifionu, E. P. and Ademe, D. T. (2014). | This paper examined The Role of Mission Statement in Strategic marketing Planning. It identified the components and benefits of strategic marketing plan (SMP) and Mission statement (MS). A synchronization of the two concepts reveals that SMP cannot be done without recourse to the mission statement. In fact, it is the beginning point of the whole process. Therefore its role in SMP stems from the fact that it forms the basis for the articulation, development, implementation and evaluation of the plan. Therefore it was concluded that since it may not be feasible to plan in a vacuum, the mission statement gives a sense of direction to the whole process of the SMP. The paper finally recommended that before attempting SMP, the mission statement should be thoroughly digested; Marketing strategists should only plan in line with the mission statement; otherwise, they should not because such an attempt will only amount to an exercise in futility; and that When marketing plans fail, strategists should go back to the mission statement.
Keywords: Mission, Statement, Strategy, Marketing and Planning. |
West African Journal of Business and Management Sciences, September 2014 (Special Edition). Vol. 3 No. 2A, pp. 196-204. www.imsubiznessjournals.org |
21. | The use of Soft Systems Methodology (SSM) in Evaluating the Tourism Industry in Nigeria: Prospects and Challenges. By Umoh, G.I and Ndu, E. C. (2013). | The Nigerian tourism industry boasts of potentials capable of generating significant investments toward economic development. However, these potentials are undeveloped as several factors militate against them. This paper applied the Soft Systems Methodology (SSM) in evaluating the Nigerian tourism industry and proffered solutions accordingly. The following factors were found to be militating against tourism in Nigeria: Low level of demand mainly caused by poor perception of tourism in Nigeria; Inadequate publicity and negative media reports; Inadequate measures to attract private investors; Poor infrastructure/Insufficient tourism facilities; Poor manpower; Problem of land acquisition; Poor management information systems; Apathy of many Nigerians toward tourism; Security risk and Economic instability. Based on these, the paper concludes thatnecessary frameworks for structural change and adequate regulation will more effectively support the tourism industry. Consequently, the paper recommends among other things that owners and actors in the tourism sector should use diplomatic ties, foreign media, and business forums to attract foreign and local investors into the industry. Government should collaborate with stakeholders to develop adequate infrastructure that supports the industry’s growth. Prospective investors should be encouraged through incentives such as tax holidays, excise-duty-free grants, certificate of occupancies etc. Tourism related courses should not only be introduced in institutions of higher learning in the country but sponsored even abroad. International collaborations, joint military actions (JTF) and stakeholders’ involvement should be utilized in providing adequate security. Management teams should embark on active campaigns to encourage in-country tourism; while developing strategies for adequate tourism information management system. | International Journal of Business and Business management Review. September 2013. Vol. 1, No. 3, pp. 111-127, www.ea-journals.org |
22. | Challenges of Managing in the Nigerian Hospitality Industry: A study of selected hotels in Port Harcourt. By Ndu E. C. (2013). | This empirical paper examined the challenges of managing in the Nigerian hospitality industry. Using the cluster and judgmental sampling techniques, a sample of 48 hotel managers were selected for the study. The mean and standard deviation techniques were used for analysis. The finding showed applicable internal factors to include poor technology; poor organizational culture and climate; inappropriate and inadequate human capital resources; lack of funds and material resources; low self-motivation of employees and organizational politics. While the external factors include poor economic policies; unfavourable labour laws; poor educational system; frequent government interference in the private sector; unfriendly host community; security risk of lives and properties; poor infrastructural development; unreliable communication network; unreliable power supply; high illiteracy rate; and poor societal culture. It was recommended that managers in the industry especially newer ones should be well acquainted with these challenges so as to learn ways of overcoming them and proactively taking advantage of them; they should form forums for analyzing these problems and proffering lasting solutions to them; Such forums should engage experts in the field who can combine both technical and industrial experience to proffer lasting solutions; Industry members should form public private partnerships in aggregating resources together to combat these problems; Foreign investors should not be wooed for investment purposes only but should be allowed to bring in technical expertise and financial assistance in the management of the industry. Industry managers should form alliances and cooperative societies so as to pull resources together in overcoming some of these challenges.
KEYWORDS: Management, Challenges, Industry, Hospitality, Environment and Effectiveness. |
Journal of Management Sciences, 2013. Vol. 1, No 1, University of Port Harcourt. |
23. | Creativity, Innovation and Workplace Success by Ndu, E. C. and Obiyo, B. C. (2011). | This paper examined Creativity, Innovation and Workplace Success. Being a conceptual paper, its purpose was to examine how creativity and Innovation can be used to cope with contemporary business challenges and improve on workplace success. In doing this, some of the associated challenges were found to include Organizational bureaucracy and red tape; Poor national culture; Poor organizational culture; Inadequate training and motivation; Poor skills; Lack of self-motivation; Change resistance; Risk averseness; etc. The study revealed that for creativity and innovation to flourish, organizations must create an environment that foster creativity; bringing together multi-talented groups of people who work in close collaboration together- exchanging knowledge, ideas and shaping the direction of the future. Some of the principles that help facilitate this, were equally outlined. The study concluded that everyone has creative abilities and can improve on it. Consequently, it was recommended that managers and organizational leaders should be creative and innovative minded. They should endeavor to create the atmosphere for team and organizational members to acquire these skills. In doing this they should endeavor to apply the tested and proven principles outlined in the body of this work. They should use both intrinsic and extrinsic rewards to motivate creativity and innovation in the work place. They should lead by example i.e by being creative and innovative themselves.
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Journal of the Faculty of Business Studies, 2011. Vol. 2, No. 1 & 2, pp.387-394 |
24. | Impact of Emotional Intelligence in Human Resources Management: The Nigerian Experience by Nwuche, C. A & Ndu, E. C. (2010). | This paper examined the Impact of Emotional Intelligence (EI) in the management of Nigerian Organizations. Being a contextual study, the purpose, was to identify the effects and challenges of applying emotional intelligence in the management of Nigerian organization; and proffer possible solutions. The findings showed that EI can be used as a veritable tool for coping with psychologically related problems like stress; especially among knowledge workers in Nigeria. It can also help employees to be more productive and more successful; feel less stressed; have better relations with their customers, co-workers, boss etc; have less time off work through sickness and feel more satisfied with their job. Some of the identified challenges in applying EI in the management of Nigerian organizations include: Problem of assessment; Most Nigerian organizations are still traditional in their approach to organizational management; Problems associated with cost of training Poor level of self-awareness among Nigerian workers; Cultural differences may affect the expected outcome; Problems associated with organizational culture and climate; Poor infrastructural development; and Illiteracy problems. Based on these the following recommendations were made: Management should understand that it is their responsibilities to ensure that organizational members are emotionally intelligent. To do this, the atmosphere has to be created and organizational members trained and encouraged to acquire the skills. Team leaders and managers should encourage their staff members to use EI to cope with workplace stress and other emotionally/psychologically related problems. Since the bottom-line of EI is self-management, Nigerian mangers are advised to encourage organizational members to develop self-management skills. In doing this, they should take cognizance of Ball’s strategies for career development and encourage that.
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Journal of Business Studies, 2010.Vol. 12, No.2, pp.177-187. |